Finance and AI

Have you ever enquired with a chatbot about creating a savings account? Has your bank ever phoned you to check credit card account activity? The field of artificial intelligence is exploding, and it seems that no business or area has been spared its effect and pervasiveness. The finance and banking industries are among those discovering significant ways to utilize the potential of this game-changing technology. 

Artificial intelligence has simplified programs and processes, mechanized mundane jobs, increased customer service, and aid organizations’ bottom lines. Indeed, according to Business Insider, artificial intelligence technologies would save banks and financial organizations $447 billion by 2023. 

The majority of banks see the potential advantages of AI, but it is now more crucial than ever due to the broad effect of COVID-19, which has impacted the banking sector and forced more individuals to adopt the digital experience. 

Common AI in Finance Examples

  • Risk evaluation. Can artificial intelligence be used to decide if a person is suitable for a loan? Definitely. According to Towards Data Science, banks and applications are employing machine learning algorithms to not only identify a person’s loan eligibility but also to propose customized solutions. What is the benefit? AI is not prejudiced and can determine loan eligibility more quickly and correctly. 
  • Risk administration. Risk management is always an essential — and continuous — concern in banking (and practically every other industry). According to Built In, machine learning may now assist specialists to utilize data to “pinpoint patterns, detect hazards, preserve personnel, and assure better knowledge for future planning.” 
  • Detection, management, and prevention of fraud. Have you ever gotten a call from your credit card company after making many purchases? According to Towards Data Science, fraud detection systems use artificial intelligence to examine a person’s purchasing activity and provide an alert if anything seems out of the ordinary or contradicts your conventional spending habits. 
  • Credit determinations. According to Towards Data Science, artificial intelligence can appraise a prospective consumer more quickly and correctly based on a number of characteristics, including smartphone data.
  • Financial consulting services. Do you want to keep up with the newest financial trends? Do you want to have your portfolio reviewed? According to Forbes, artificial intelligence algorithms can examine a person’s portfolio (or the newest trends or most forms of essential financial information) to provide you with the information you want as rapidly as feasible.
  • Trading. It’s no surprise that artificial intelligence is often employed in trading since it’s used to identify trends inside massive data sets. According to Built In, AI-powered machines can filter through data quicker than people, which speeds up the whole process and saves significant time. 
  • Personalized banking/financial management. Chatbots and virtual assistants have decreased — and in some instances eliminated — the need to wait on hold for a customer support agent. 
  • Defending against cyberattack. Customers want to know that their money and personal information will be kept as safe and secure as possible, and artificial intelligence can assist. Human mistake is thought to be responsible for up to 95% of cloud breaches. Artificial intelligence may improve firm security by studying and detecting regular data patterns and trends, as well as alerting organizations to anomalies or odd behavior.